Preparing for your first appointment:
Prior to your first visit, we ask that all new patients complete our TMD Questionnaire. If you are experiencing any sleep apnea issues, we ask that you complete the Sleep Apnea Questionnaire as well. Please allow 20-30 minutes to complete each questionnaire and be sure to include as much detail as possible. All questionnaires must be submitted within three days of your scheduled appointment, allowing Dr. Brown to review your TMD/Sleep/Orthodontic history and ensures a thorough consultation to take place.
What you should expect on your first visit:
Please arrive 15 minutes before your appointment time. Arriving early allows you to have plenty of time to park, make your way to the third floor and into our office in suite 301. Our administrative team will walk you through the check in process and our clinical team will then begin by recording your vitals. Dr. Brown will perform a detailed head and neck exam which entails craniofacial balance, airway, oral health, identifying TMD symptoms, sleep habits, posture and overall development. Subsequently, Dr. Brown will produce a treatment plan to directly address the problems that brought you into our office.
If you are a candidate for treatment, Dr. Brown will walk you through the treatment plan and make sure that your goals coincide with ours. Our main objective is to help relieve your symptoms and get your body functioning to its highest potential. We want to make sure both you and our office have the same understanding of treatment so we can work together in effectively achieve a successful treatment outcome. Once Dr. Brown has explained your treatment plan, you will then meet with one of our team members to discuss our financial options. Our team member will have already obtained your insurance benefit rundown in order to review this with you during this visit. The purpose of this is to give you an idea as to how much your insurance will reimburse you once we file claims on your behalf.
Once you have your treatment plan, financial options and insurance benefit rundown, you will be ready to schedule your next appointment and begin treatment.
Insurance and Billing
As a courtesy for our patients, we offer filing your medical and/or dental claims so that you can get your reimbursement directly. Our goal in doing so is to allow you and the doctors to focus on getting you better, while we take care of the filing process for you. This is just one of the many services we offer for our patients. So you are aware, we do not participate with Medicare or Medicaid. We accept Visa, MasterCard, American Express, Discover, Cash, Check and CareCredit.
Mon. 08:00AM – 04:00PM
Tue. 08:00AM – 04:00PM
Wed. 08:00AM – 04:00PM
Thu. 08:00AM – 04:00PM
Fri. 08:00AM – 04:00PM